Organization background
With years of scientific and technological innovation, it formed four business segments and became related leader: satellite navigation, satellite mobile communication, radar signal processing and simulation test, covering smart city, spatial information, emergency communication, deformation monitoring, marine engineering, etc
Challenge
Same problems often occur in each business line, and repeated often, resulting in huge waste. Some of the original Star products are in danger, and the core technical knowledge are largely losing. Some strategic projects, whether successful or unsuccessful, the valuable experience and lessons has not been summarized in time.
Solution
Through several round knowledge extraction workshop, training of knowledge management and knowledge extraction methods, are carried out within financial, R&D, quality and other departments, guide to write extraction cases and design follow-up action plans
Result
From the cognitive training to top managers and multiple rounds of knowledge extraction training and practice result, the value of knowledge management to the company are realized. The extracted real cases result from past experience and failure lessons are developed from finance, R&D, quality and other business lines. Through knowledge market and other different ways, it is been recognized.
